About The Container Store

FOUNDED: 1978

PHONE: (512) 349-0555

WEBSITE: www.containerstore.com

The Container Store Mission & Bio

MISSION STATEMENT:

Originally established with one store in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. Our goal is to help provide order to an increasingly busy and chaotic world. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We believe our commitment to the category, breadth of product assortment, passionate employees and focus on solutions-based selling create a long-lasting bond with our customers and foster devotion to The Container Store brand. As a result, we continue to expand our base of passionate, enthusiastic and loyal customers, which we believe will further drive our growth and profitability. We foster an employee-first culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

The Container Store is an innovative company that sells more than 10,000 unique storage and organization solutions. We are employee-first with a commitment to training, communication, career development, great benefits and a fun and inclusive culture. Our unique Foundation Principles™ guide our business with heart and soul. We take a principled approach to business and believe in putting our purpose before profits.

Culture

At The Container Store, we firmly believe our employee is our #1 stakeholder. In doing so, employees take better care of customers and ultimately the shareholders benefit. It's a departure from what most other companies practice, yet it's been at the heart of our success since 1978.

Read more about our employee-first culture on our blog, standfor.containerstore.com.

Our Foundation Principles™

Not only was The Container Store built on great products, but it was structured around some fundamental values and philosophies about treating employees, customers and vendors with respect and dignity – we call them our Foundation Principles™. By understanding these principles, we can all act as a unit, working toward the same goal. Retail is far, far too situational to attempt to achieve a concerted effort through inflexible rules and policies.

Read more about our Foundation Principles™ on our blog, standfor.containerstore.com.

Career Opportunities

Most employees begin their careers with us in our stores. Many continue to build their careers there for years since our stores are the lifeblood of our business and offer countless opportunities and new challenges. Not to mention the fact that working in our stores is just plain fun!

Customer service is The Container Store's core competency, so hiring GREAT people who are self-motivated and team-oriented with a passion for customer service is key. We place so much importance on service that every first-year, full-time employee receives about 263 hours of training – the retail industry average is about seven hours. And of course, the training continues throughout an employee's career.

Our salespeople do not work on commission; instead, they're paid by the hour with wages above the retail industry average. Salespeople are encouraged to work as a team to help solve our customers' storage and organization challenges.

Whether working in a visual sales position merchandising the store, or as a salesperson working with customers, every store employee's experience is equally exciting.